• TEM

Telecom Expense Management (TEM) Overview

Telecom Expense Management (TEM) encompasses a comprehensive set of challenges for handling telecom invoices, information, procurement, and sourcing activities. Invoice Insight's flexible approach to TEM enables you to achieve immediate telecom cost reduction and sustain those reductions over time.

1. Telecom Invoice Management

High volumes of complex telecom invoices from multiple vendors, each with unique billing formats and media, create an administrative nightmare for many businesses and government entities. In many cases, telecom and accounting staffs are tasked with the impossible: process bills on time, validate, allocate, and fix the billing.

 

2. Telecom Inventory & Ordering Management

Telecom inventory is a constantly moving target. New orders, deletions of existing services, moves, modifications to underlying features, and other changes create challenges for effective telecom expense management. Invoice Insight believes that for organizations with high rates of change, ordering and inventory management is the logical next step to a mature TEM solution.

 

3. Telecom Usage and Behavior Management

Some service costs are usage sensitive. Wireless is a common example. Once managers and individual users develop a clear understanding of how usage and behavior affect costs, behavior modification helps control costs and reduces fraud and abuse.

 

4. Telecom Contracts/Sourcing and Compliance Management

Managing contracts and sourcing presents multiple challenges to large enterprises. Do you have a centralized repository for all agreements? Scanned copies of originals? Is there an alert system that reminds you of pending contract expirations? Shortfalls? How do you assure compliance with the contract that you spent so much energy to negotiate? How do you understand what you are using in enough detail to negotiate confidently with your vendors?